Welcome to Tuscany Village’s Online booking site:

Please Note: WSBC and ICBC Assessments cannot be booked online. If your injury is the result of a work related accident or motor vehicle accident please call the clinic to speak with one of our Patient Experience Coordinators to book an assessment.

Phone: 778-432-3333

WSBC and ICBC claims require our staff to verify your claim information before booking.

“Healing is a process not an event!”

We include a treatment plan with each assessment. Please consider reserving your follow ups ahead so that your busy schedule can match up with our clinician’s and allow us to guide you to your goals. We recommend reserving 2 spaces a week for the first 2 weeks after assessment to ensure you are able to reach the goals you set with your clinician. Bookings can be adjusted after your assessment based on your personal needs.

Important: Even with direct billing PLEASE BE READY TO PAY IN FULL OUT OF POCKET if there is an issue with your insurer’s online service interruptions or your specific policy’s billing eligibility. Only you can see your policy’s terms (except ICBC) and how much you are eligible for. Some plans may require a physician’s prescription.

Please understand that there may be instances where direct billing won’t be available for reasons such as insurer’s online service interruptions, your specific policy’s billing eligibility, etc. In these cases, please be ready to pay for the whole session cost. Parkway Physiotherapy + Performance Centres operate independently from all insurance companies, we have no way to check specific details of your policy (except for ICBC). Please contact your insurer for such details.

Abby is a Physiotherapist who is passionate about helping people get back to the activities they love. Whether you’re recovering from an injury, dealing with ongoing pain, or just wanting to move with more confidence, she’s here to help.

She takes a personalized approach to care, using hands-on treatment, tailored exercise programs, and education to support long-term results.

Abby works with a wide range of concerns, including joint and muscle pain, sports injuries, and stiffness or discomfort with everyday activities. She has a special interest in helping people improve their quality of life by staying active, strong, and mobile.

She completed her Master of Science in Physical Therapy at Queen’s University and holds a Bachelor of Human Kinetics from UBC Okanagan, where she focused on exercise physiology and health promotion.

Originally from Muskoka, Ontario, Abby is excited to now call Vancouver Island home and looks forward to supporting the health and wellness of the local community. Outside the clinic, she enjoys staying active at the gym, spending time outdoors with her dog Ellie, being with family, and exploring new places.

Abby is a Physiotherapist who is passionate about helping people get back to the activities they ... Read More

Alex holds a Bachelor’s degree in Human Kinetics from the University of British Columbia, specializing in Clinical Exercise Physiology, and a Master’s in Physiotherapy from the University of Lincoln in England. His clinical and sports performance experience ranges from stroke rehabilitation to working with adolescent figure skaters and professional rugby athletes.

Alex approaches physiotherapy with a mix of compassion, collaboration, and a strong work ethic. Having personally sustained more injuries than he can count (name a joint—he’s likely hurt it), he understands the physical and emotional frustration of being unable to do what you love. That perspective fuels his commitment to not just getting clients back to function, but helping them thrive.

Success in Alex’s academic, athletic, and professional life has always come through effort—and he brings that same dedication to his clients. He’s outcome-driven, and won’t let effort be the limiting factor in their progress. His practice is rooted in evidence-based strategies, teamwork, and a deep belief that everyone deserves access to movement that feels meaningful.

Outside the clinic, Alex enjoys anything physical—cycling, alpine adventures, kayaking, climbing, and even surfing (though he’s still getting the hang of it). A former cook of eight years, he still loves making meals, playing piano, and getting regularly humbled by the weather, his athletic friends, or (of course) his girlfriend.

Alex holds a Bachelor’s degree in Human Kinetics from the University of British Columbia, special... Read More

Clinic Locations: Happy Valley, Tuscany Village

Education - MA, RCC, BPE, Pain Reprocessing Therapist

Your sessions are a space where you can show up exactly as you are without pressure to have it all figured out. You can expect to feel listened to, understood, and met with genuine care. Together, we’ll make sense of what you’re experiencing and identify meaningful, realistic steps forward.

My intention is to support you in feeling less alone and more empowered in your life. I will meet you with compassion, honesty, humility, and curiosity, and I will walk alongside you as you navigate challenges and growth.

You can expect me to: - Create a space where you feel safe, respected, and accepted - Collaborate with you – honouring that you are the expert in your own life - Support you in shifting from self-criticism toward self-compassion - Help you move from feeling stuck or overwhelmed to feeling clearer, grounded, and capable

Areas of Specialization: - Chronic Pain & Symptoms - Anxiety - Depression - Trauma - Nervous System and Emotional Regulation - Mental Health & Sport Performance

Clinic Locations: Happy Valley, Tuscany Village Education - MA, RCC, BPE, Pain Reprocessing The... Read More

Growing up in Calgary, I spent most of my time playing soccer and staying active, an early foundation that shaped my love of movement. I went on to complete a Bachelor’s degree in Kinesiology at the University of Victoria, and then earned my Master’s of Physical Therapy at Queen’s University. I chose physiotherapy because I’m fascinated by anatomy and rehabilitation, and I love helping people use exercise and movement to feel stronger, more confident, and more capable in daily life. I believe in a client-centered approach, combining hands-on manual therapy techniques, individualized exercise programs, and education to help you reach your unique goals efficiently and safely. My goal is simple: to help you get back to everything you love to do. I’ve had the opportunity to work with a wide range of clients, from sports injuries to neurological rehabilitation following a stroke. I have also completed additional training in assessing and treating Parkinson’s disease. Outside of the clinic, you will likely find me spending time with my dog, out on a hike, catching up with friends, reading, or binging a good TV show!

Growing up in Calgary, I spent most of my time playing soccer and staying active, an early founda... Read More

Born and raised in Victoria, Nicole obtained a Bachelor of Science in Kinesiology with Distinction from the University of Victoria in 2010. After working as a Registered Kinesiologist, Nicole went on to complete her Masters in Physical Therapy degree at the University of British Columbia in 2013. Nicole has been working as an orthopaedic and manual therapist in Victoria for 10 years. Her assessment and treatment sessions are patient-centered and focused on an evidence-based practice approach. Nicole offers a variety of treatment techniques including manual therapy, soft tissue work, IMS/Function Dry Needling, Shockwave therapy, Graston, ultrasound and patient-specific exercise programs. Nicole believes in a hands-on, one-on-one treatment approach that recognises each patient as an individual. She believes strongly in delivering a holistic assessment and treatment by collaborating with her patients and other health care providers to optimize rehabilitation outcomes. When not at work, Nicole can be found spending time with her young family, enjoying the great outdoors and taking in all of the sites and sounds of this beautiful city.

Born and raised in Victoria, Nicole obtained a Bachelor of Science in Kinesiology with Distinctio... Read More

Harry Kaari has been practicing massage therapy since 2004. He has been interested in the human body and sports performance since first starting into hockey at the age of 9. Since then, Harry has played badminton, tennis, volleyball, golf, and baseball. He has also been an avid runner and completed two marathons.

His love of sports is reflected in his treatments and assessments, looking at the client’s overall functioning to offer a treatment plan to improve performance and activities of daily living best. Harry’s treatment approach includes deep tissue release, joint mobilizations, MET, and therapeutic exercise.

To further his capabilities in massage therapy, Harry has completed continuing education in shoulder rehabilitation, pain management, and advanced stretching and techniques for the cervical spine. Harry is always looking to increase his knowledge base about orthopedic injuries, repetitive strains, and systemic conditions.

Having experienced his setbacks with various sports injuries over the years, Harry can relate to clients trying to return to an optimal level of functioning. As a result, he is very dedicated to a multidisciplinary approach to ensure that his clients receive the best care appropriate for them.

When Harry is not at his practice, he can often be found at the West Coast College of Massage Therapy, where he works as a Clinic Supervisor and Teaching Assistant. Harry enjoys interacting with the students, watching them develop their skillset throughout the program.

In his free time, Harry likes to hit the links for a round of golf, hike with his dog Indy, and camp his way around the Okanagan while exploring the vineyards.

Harry Kaari has been practicing massage therapy since 2004. He has been interested in the human b... Read More

Mikaela (she / her) earned her undergraduate degree here at the University of Victoria in Biology.

With a strong interest in promoting health and physical activity, Mikaela went on to complete her Masters of Physiotherapy at Western University in Ontario.

Mikaela has had the opportunity to practice in a variety of settings. Her experience includes working with individuals with neurological conditions (stroke, brain injury, etc.), long-COVID, and acute and chronic orthopaedic conditions. Mikaela believes in a patient centred approach, using the patients goals and input to guide her treatment planning.

Mikaela uses a multi-modal approach integrating hands-on therapy, patient education and functional exercises into her treatments to get clients back to what they love.

Mikaela is excited to be back in Victoria! In her free time, she enjoys rock climbing, hiking, playing cards with friends, or exploring the beautiful beaches of the island!

Mikaela (she / her) earned her undergraduate degree here at the University of Victoria in Biology... Read More

Education MScPT, BScKin(HON), FCAMP, CGIMS, CAFCI

You might be surprised that I…

I’ve worked with a variety of sports teams like rugby and hurling teams in Ireland, and soccer teams in the Canada Games

I’m an active competitor in equestrian dressage!

Biography Lauren Macauley is a dedicated physiotherapist with over a decade of experience, having graduated from Dalhousie University. She holds certifications in Gunn Intramuscular Stimulation (IMS) therapy and is a recognized Fellow of the Canadian Academy of Manipulative Therapists (FCAMPT). Additionally, she has earned her Certificate from the Acupuncture Foundation of Canada Institute (CAFCI).

In her practice, Lauren prioritizes patient education about their injuries and employs a hands-on manual therapy approach for treatment. This is supplemented with IMS and acupuncture, which she finds to be powerful tools for treating surrounding soft tissue. Her primary goal is to empower patients about their injuries and witness the transformative power of physiotherapy.

Lauren has developed special interests in gait analysis for runners, plantar fascia and metatarsal pain, cervicogenic headaches, TMJ dysfunction, and in treating all forms of body sprains/strains. This has led her to work with a diverse range of international sports teams, from hurling and rugby in Ireland to Canada Games soccer teams and national rowers.

Lauren also specializes in concussion management, post-concussion syndrome, and vestibular rehabilitation, keeping up-to-date with the latest research and treatment techniques in this rapidly evolving field.

Away from the clinic, Lauren is an active competitor in equestrian dressage and dog agility with her sheltie dogs. These experiences have given her a well-rounded perspective on physiotherapy and ingrained in her a deep belief in the value of movement. She brings this holistic approach to every patient’s care.

Education MScPT, BScKin(HON), FCAMP, CGIMS, CAFCI You might be surprised that I… I’ve worked wi... Read More

Jarryd Reed is a registered Kinesiologist and Certified Strength and Conditioning Specialist who integrates rehabilitation and performance training to help people move with confidence. His approach is grounded, transparent, and collaborative, emphasizing the importance of understanding both the “why” and the “what” behind each exercise. He believes progress comes from consistency, patience, and applying the right amount of challenge within safe, evidence-based limits.

With a background in kinesiology and strength and conditioning, Jarryd works with a wide range of individuals, including youth and masters athletes, golfers, runners, climbers, weekend warriors, individuals recovering from motor vehicle accidents, and those managing persistent pain or returning to daily activities. He blends rehab and strength work seamlessly, focusing on building resilience, capacity, and long-term confidence rather than quick fixes.

Originally from rural Alberta, Jarryd grew up playing multiple sports, which shaped his belief in well-rounded athletic development and lifelong movement. After moving to Vancouver Island to continue his education, he embraced the Island’s active outdoor lifestyle, which continues to influence his philosophy on health and recovery. Outside the clinic, he enjoys mountain biking, hiking, climbing, running, and snowboarding, bringing the same passion for movement into his work with clients.

Jarryd Reed is a registered Kinesiologist and Certified Strength and Conditioning Specialist who ... Read More

Select a treatment from the list on the left
to view available appointment times

Pick a treatment to book


Located at: 1646 McKenzie Ave, 101, Victoria
Directions & Map |

Need Help? 778-432-3333