Welcome to Tuscany Village’s Online booking site:

Please Note: WSBC and ICBC Assessments cannot be booked online. If your injury is the result of a work related accident or motor vehicle accident please call the clinic to speak with one of our Patient Experience Coordinators to book an assessment.

Phone: 778-432-3333

WSBC and ICBC claims require our staff to verify your claim information before booking.

“Healing is a process not an event!”

We include a treatment plan with each assessment. Please consider reserving your follow ups ahead so that your busy schedule can match up with our clinician’s and allow us to guide you to your goals. We recommend reserving 2 spaces a week for the first 2 weeks after assessment to ensure you are able to reach the goals you set with your clinician. Bookings can be adjusted after your assessment based on your personal needs.

Chiropractic

Chiropractic College trained experts in human movement, rehabilitation, injury prevention and health promotion/fitness. These folks are the ones who will diagnose and measure where you're at currently, help you set goals, build you a plan to get you there, and help you along the way.


Physiotherapy

University trained experts in human movement, rehabilitation, injury prevention and health promotion/fitness. These folks are the ones who will diagnose and measure where you're at currently, help you set goals, build you a plan to get you there, and help you along the way.


Kinesiology

University trained experts in human movement, exercise prescription and health promotion/fitness. These folks are the ones who will measure where you're at currently, help you set goals, build you an exercise plan to get you there, and help you execute that plan.


Dizziness and Vestibular Management

Treatment of Dizziness and Vestibular disorders is a specialized area of Physiotherapy and Chiropractic that is not managed by the majority of Clinicians. This is the discipline to choose if you are suffering predominantly from impairment by sensations of loss of balance, dizziness or spinning (vertigo).


Concussion Management

Management of disorders is a specialized area of practice and is not managed by the majority of Clinicians. This is the discipline to choose if you are suffering predominantly from symptoms related to a concussion.


TMJ (temporomandibular, Jaw)

Management of TMJ disorders is a specialized area of practice and is not managed by the majority of Clinicians. This is the discipline to choose if you are suffering predominantly from symptoms related to a disorder of your TMJ (temporomandibular joint).


IMS/Dry Needling/Intramuscular Stimulation

Dry Needling techniques can be added as an adjunct to any standard physiotherapy session. Choose this option if you are expecting to have this tool added to your care. Doing so ensures you are working with a practitioner who's license permits the use of this tool.


Massage Therapy

Massage therapy College trained experts in the assessment and diagnosis of soft tissue and joints of the body
The treatment and prevention of injury, pain and physical disorders, with the use of hands on techniques, exercise and advice.


Mental Health/ Mental Training

1 on 1 mental health / mental self care / performance management treatment by our Clinical Counsellor. Sessions can be live or remote by video chat. Please note direct billing to extended health plans is not available for clinical counselling at this time. Couples sessions also available.

A local of coastal Victoria, British Columbia, I grew up surrounded by the ocean and was naturally drawn to the water, often spending my time enjoying the island’s many beautiful lakes. Water-based sports were a significant part of my youth, particularly water polo, which I played in Saanich for several years. These formative years instilled in me a strong sense of teamwork and an appreciation for fitness, laying the foundation for my current role as a Kinesiologist.

Before pursuing my academic interests in kinesiology, I embarked on a diverse career in the entertainment and fashion industry. I appeared in Hallmark movies, led YouTube commercials, and modeled in various runway shows across Victoria. This unique experience enriched my creativity and adaptability, qualities that I continue to value in my professional life.

In December 2023, I graduated with a Bachelor’s degree in Kinesiology from the University of Victoria, which deepened my understanding of the human body and its potential for movement and wellness. While completing my undergraduate studies, I worked as a deckhand in the commercial fishing industry, exploring some of the most pristine and remote coastal regions of British Columbia. This experience not only instilled a strong work ethic but also a profound appreciation for the natural beauty and diversity of our environment.

As an Allied Health Professional, my primary objective is to provide unparalleled care to my clients. I tailor my approach to meet each individual’s unique needs, helping them achieve their personal goals. I believe in empowering my clients with the tools and resources necessary to support them on their journey toward independence and wellness.

Outside of work, I stay active through boxing, cycling, running, swimming, and squash. I also engage in creative pursuits such as music and sculpting.

A local of coastal Victoria, British Columbia, I grew up surrounded by the ocean and was naturall... Read More

Clinic Locations

Happy Valley Tuscany Village

Education

MA, RCC, BPE

You might be surprised that I… I have competed in 6 Ironman and 17 Half Ironman triathlons I have worked for two different NHL teams Was part of the torch relay for the 2010 Winter Olympics in Vancouver Come to me if You need support processing a traumatic event(s) in a safe, supportive, inclusive, non-judgmental space where you can share your deepest worries and concerns. You want to learn evidence-based coping skills and strategies that are aligned with and customized to your goals. You are an athlete or active person dealing with an injury or would like support with mental blocks, mental health & resilience, and sport performance. You have challenges with an eating disorder/disordered eating or body image and want to learn to have a new relationship with food and your body. You yearn to discuss and explore existential topics such as purpose, meaning, freedom, and personal responsibility. Biography Erin graduated with distinction with a Master of Arts in Counselling Psychology (Yorkville University) and received her Bachelor of Physical Education and Recreation Degree with a specialization in Health and Fitness Promotion (University of Alberta), and is a Registered Clinical Counsellor (BCACC). Erin has been meditating since 2011 and is a certified meditation teacher with extensive teaching experience; she often incorporates mindfulness- based approaches to support her clients with emotional regulation and enhanced self-awareness. Erin brings her warmth, openness, and authenticity as a clinical counsellor to Parkway Physiotherapy & Performance Centre; following a person- centered approach, she aims to listen nonjudgmentally to her clients with an open heart and curious mind. Offering a collaborative therapeutic partnership toward healing and growth, Erin helps you navigate the complexities of life’s challenges with empathy, compassion, and unwavering support. Seeking support takes courage, and Erin is dedicated to creating a therapeutic environment based on dignity, inclusivity, honesty, and respect. Fundamentally, Erin believes in every person’s inherent worthiness and innate resilience and that, given the right circumstances, individuals will move toward growth. Erin grew up competing in dance, team sports (volleyball, basketball, soccer), and, as an adult, endurance sports (triathlons). She has a deep appreciation of the mind-body connection and believes in a holistic approach to health and wellness. She understands the importance of cultivating a resilient mindset required for high-level athletics and will help you navigate your concerns, empowering you to move forward with courage and a deep belief in yourself for your training sessions, competitions, and start lines. Additionally, Erin can support teen and adult individuals with a variety of concerns, including trauma, anxiety, depression, overwhelm & burnout, grief & bereavement, relationships, shame, confidence, meaning and purpose. Erin’s sessions are tailored to the client, and her approach to therapy is integrative and creative, infusing Acceptance and Commitment Therapy (ACT), Dialectical-Behaviour Therapy (DBT), Art Therapy, Emotionally- Focused Therapy, Internal Family Systems (IFS), and Somatic-Experiencing to support her clients in achieving their desired outcomes. In her free time, Erin enjoys spending time with her partner, connecting with friends, reading, and listening to 80’s and 90’s R&B music. Erin continues to cycle, run, play tennis, and race her road bike.

Clinic Locations Happy Valley Tuscany Village Education MA, RCC, BPE You might be surprised ... Read More

Rachel’s passion for sports, fitness, and healthcare developed in Vancouver, BC, while competing as a national-level gymnast. Her interests led her to pursue a Bachelor of Medical Sciences at Dalhousie University in Halifax. During this time, Rachel fell in love with bouldering and the rock-climbing community. A few years into her climbing pursuits, she sustained a severe shoulder injury requiring surgery and an extensive recovery process. Experiencing firsthand the impact physiotherapy can have on an athlete, both physically and mentally after an injury, inspired her to pursue it as her career. Rachel obtained her Master of Science in Physiotherapy from McMaster University in 2023. She combines personal athletic experiences as a gymnast, climber, and runner with evidence-based treatment strategies to provide individualized, collaborative, and patient-centered care tailored to meet each person’s unique goals. Rachel is passionate about helping all patients, with a special interest in supporting rock climbers, runners, and other athletes return to their sports. You might be surprised that: ● My special talents include handstands and crossword puzzles. ● I have a small (very big) caffeine addiction, and I love café hopping.

Rachel’s passion for sports, fitness, and healthcare developed in Vancouver, BC, while competing ... Read More

Troy is excited to call Vancouver Island home once again, returning to his roots after living and working in Vancouver for the past 20 years. He earned his Bachelor of Kinesiology before completing a Master of Physical Therapy at the University of British Columbia and has loved working as a physiotherapist ever since.

Troy gained a wealth of experience working in the bustling downtown Vancouver core, treating a wide range of ages, populations, and conditions — from elite athletes to weekend warriors, to working professionals and the retired community.

With advanced education in IMS/Dry needling, Manual therapy, Vestibular therapy, and exercise prescription and programming, Troy believes in an evidence-based, multimodal approach to practice that ensures his clients the most success in their rehab journey.

When he’s not at the clinic, Troy enjoys exploring Victoria’s best coffee shops, practicing martial arts, and taking on any exercise that helps him keep up with his two busy little boys!

Troy is excited to call Vancouver Island home once again, returning to his roots after living and... Read More

Kevin (he/him) graduated from the West Coast College of Massage Therapy in 2024, following a Bachelor of Arts in Psychology at the University of Victoria in 2019. Kevin prefers to treat with General Swedish massage, trigger point release, myofascial release, and is writing the board examinations to become a Registered Massage Therapy in the Fall of 2024.

Kevin has worked with clients of all ages in a clinical or care home setting, and athletes at Rugby Canada, Pacific Football Club, as well Brazilian Jiu-Jitsu and kickboxing martial artists. Although not a competitive athlete, he has experience with weightlifting, basketball, golf, fencing/Historical European Martial Arts, and equestrian sports. In conjunction with his Psychology degree and his massage experience, Kevin draws on his broad exposure to sport and exercise to help clients find alternatives or modifications to their activities to assist in recovery both on and off the massage table.

Outside of the clinic, Kevin enjoys board and tabletop games, model painting, weightlifting, folk music, and spending time with his friends, cat, and tree frog.

Kevin (he/him) graduated from the West Coast College of Massage Therapy in 2024, following a Bach... Read More

Mikaela (she / her) earned her undergraduate degree here at the University of Victoria in Biology.

With a strong interest in promoting health and physical activity, Mikaela went on to complete her Masters of Physiotherapy at Western University in Ontario.

Mikaela has had the opportunity to practice in a variety of settings. Her experience includes working with individuals with neurological conditions (stroke, brain injury, etc.), long-COVID, and acute and chronic orthopaedic conditions. Mikaela believes in a patient centred approach, using the patients goals and input to guide her treatment planning.

Mikaela uses a multi-modal approach integrating hands-on therapy, patient education and functional exercises into her treatments to get clients back to what they love.

Mikaela is excited to be back in Victoria! In her free time, she enjoys rock climbing, hiking, playing cards with friends, or exploring the beautiful beaches of the island!

Mikaela (she / her) earned her undergraduate degree here at the University of Victoria in Biology... Read More

Born and raised in Victoria, Nicole obtained a Bachelor of Science in Kinesiology with Distinction from the University of Victoria in 2010. After working as a Registered Kinesiologist, Nicole went on to complete her Masters in Physical Therapy degree at the University of British Columbia in 2013. Nicole has been working as an orthopaedic and manual therapist in Victoria for 10 years. Her assessment and treatment sessions are patient-centered and focused on an evidence-based practice approach. Nicole offers a variety of treatment techniques including manual therapy, soft tissue work, IMS/Function Dry Needling, Shockwave therapy, Graston, ultrasound and patient-specific exercise programs. Nicole believes in a hands-on, one-on-one treatment approach that recognises each patient as an individual. She believes strongly in delivering a holistic assessment and treatment by collaborating with her patients and other health care providers to optimize rehabilitation outcomes. When not at work, Nicole can be found spending time with her young family, enjoying the great outdoors and taking in all of the sites and sounds of this beautiful city.

Born and raised in Victoria, Nicole obtained a Bachelor of Science in Kinesiology with Distinctio... Read More

Education MScPT, BScKin(HON), FCAMP, CGIMS, CAFCI

You might be surprised that I…

I’ve worked with a variety of sports teams like rugby and hurling teams in Ireland, and soccer teams in the Canada Games

I’m an active competitor in equestrian dressage!

Biography Lauren Macauley is a dedicated physiotherapist with over a decade of experience, having graduated from Dalhousie University. She holds certifications in Gunn Intramuscular Stimulation (IMS) therapy and is a recognized Fellow of the Canadian Academy of Manipulative Therapists (FCAMPT). Additionally, she has earned her Certificate from the Acupuncture Foundation of Canada Institute (CAFCI).

In her practice, Lauren prioritizes patient education about their injuries and employs a hands-on manual therapy approach for treatment. This is supplemented with IMS and acupuncture, which she finds to be powerful tools for treating surrounding soft tissue. Her primary goal is to empower patients about their injuries and witness the transformative power of physiotherapy.

Lauren has developed special interests in gait analysis for runners, plantar fascia and metatarsal pain, cervicogenic headaches, TMJ dysfunction, and in treating all forms of body sprains/strains. This has led her to work with a diverse range of international sports teams, from hurling and rugby in Ireland to Canada Games soccer teams and national rowers.

Lauren also specializes in concussion management, post-concussion syndrome, and vestibular rehabilitation, keeping up-to-date with the latest research and treatment techniques in this rapidly evolving field.

Away from the clinic, Lauren is an active competitor in equestrian dressage and dog agility with her sheltie dogs. These experiences have given her a well-rounded perspective on physiotherapy and ingrained in her a deep belief in the value of movement. She brings this holistic approach to every patient’s care.

Education MScPT, BScKin(HON), FCAMP, CGIMS, CAFCI You might be surprised that I… I’ve worked wi... Read More

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Located at: 1646 McKenzie Ave, 101, Victoria
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Need Help? 778-432-3333